Introduction
The Pahang Peatland Restoration Project (PPRP) (“PPRP”, “we”, “our”, or “us”) respects your privacy and is committed to protecting any information you provide when using our website.
This Privacy Policy explains how we collect and use information through our website, in compliance with Malaysia’s Personal Data Protection Act 2010 (PDPA) and where applicable, the European Union’s General Data Protection Regulation (GDPR).
By using this website, you acknowledge that you have read and understood the terms of this Privacy Policy and agree to the terms of this Privacy Policy. Where your consent is required under applicable law, we will request it separately and explicitly.
Scope
This Privacy Policy applies only to personal data collected through the official PPRP website. It does not apply to information collected offline or through third party platforms not operated by PPRP or in the context of any separate contractual agreements for the purchase or transfer of carbon credits.
If you are visiting this website from outside Malaysia, please be aware that your data may be processed in Malaysia and in other jurisdictions as described in Section 8 (International Data Transfers) of this Privacy Policy.
Information We Collect
We collect information in the following situations:
- When You Visit Our Website
We may automatically collect general technical information such as your IP address or your approximate geographic location, browser type/version, device information, pages visited and cookie identifiers. This helps us maintain and improve our website performance, security and analyse general usage patterns.
- When You Contact or Enquire with Us
If you contact us through our website or email, we may collect the information you choose to provide, such as your name, email address, and the content of your message or enquiry.
We only collect information necessary to respond to your enquiry and to manage our relationship with you. You are not obligated to provide this information, but failure to do so may mean we are unable to respond to your enquiry.
How We Use Information
- Respond to enquiries and communications – data collected to respond to your questions, requests and general communications.
- Improve website functionality and user experience – data collected to improve the performance and content of our website
- Maintain website security – technical data are processed to ensure proper functioning and security of our website.
- Compliance – process and retain data as required by applicable Malaysian law and other regulations.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Our general retention periods are as follows:
- Enquiry and contact data: retained for up to 2 years from the date of last correspondence, unless a longer period is required for legal or contractual reasons.
- Website technical logs (including IP address data): retained for up to 12 months, after which they are deleted or anonymised.
- Cookie data: retained in accordance with the cookie durations described below.
At the end of the applicable retention period, personal data will be securely deleted or anonymised.
Cookies
Our website may use cookies or similar technologies to improve user experience and analyse website traffic.
You may choose to disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled including essential cookies which are strictly necessary for website to function.
We may use analytics cookies to collect anonymised data about how visitors use our website (e.g. pages visited, time spent). We use this information to improve our website. Where required by law, these are only deployed with your prior consent.
Data Security
We take reasonable measures to protect information collected through our website from unauthorised access, misuse, or disclosure.
While we take reasonable precautions, no method of transmission over the internet is entirely secure. In the event of a personal data breach, we will notify affected individuals and relevant authorities in accordance with our obligations under the PDPA and, where applicable, GDPR.We do not sell, rent, or trade personal information to third parties.
International Data Transfers
The PPRP is based in Malaysia. If you are visiting this website from outside Malaysia, your personal data may be transferred to and processed in Malaysia in accordance to Malaysian law. Malaysia’s PDPA restricts the transfer of personal data to countries that do not have comparable levels of data protection, unless an exception applies.
Where we engage third-party service providers located outside Malaysia, we take steps to ensure appropriate safeguards are in place, including standard contractual clauses or equivalent mechanisms where required.
Third-Party Links
We engage third-party service proviers who may process personal data on our behalf in order to operate this website, including website hosting or analytics providers and email service providers. They are contractually required to process data only on our instructions and to implement appropriate security measures.
Our website may contain links to external websites. PPRP is not responsible for the content or privacy practices of those websites. We encourage users to review the privacy policies of any external sites they visit.
Your Rights
Under Malaysia’s PDPA, you have the right to:
- Access the personal data we hold about you (subject to certain exceptions)
- Request correction of inaccurate or incomplete personal data
- Withdraw consent to processing, where processing is based on consent
- Limit the processing of your personal data in certain circumstances
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations or regulatory requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or opt to exercise your rights, please contact:
Pahang Peatland Restoration Project (PPRP)
09 – 422 2689
NO. 2, LORONG KOMERSIAL RIVERFRONT 1,
PUSAT KOMERSIAL RIVERFRONT,
26600 PEKAN,
PAHANG DARUL MAKMUR
Effective Date: 26 February 2025
